Plans, Analysis and Integration Office (PAIO)


The Plans, Analysis, and Integration Office provides ongoing oversight of assigned programs; conducts analytical reviews; monitors Army baseline standards; captures and enables implementation of best business practices; identifies, tracks, and orchestrates reporting of performance measures; and integrates and optimizes use of technology to the U.S. Army Garrison Fort Hunter Liggett and its areas of responsibility. It is the commander’s lead activity for strategy and management planning for the garrison.



Army Stationing & Installation Plan (ASIP) - (login required)

The official Department of the Army database that reflects the authorized planning population for Army Installations. (Paragraph 1-1, AR 5-18). ASIP provides installation population to all OACSIM systems and is the basis for developing Base Operations Services (BOS) and Military Construction (MILCON) requirements. ASIP is the Common Operation Picture (COP) for installation population projections for Army Staff planning. (OACSIM - G3/5/7 agreement)

Installation Status Report (ISR) - (CAC login required)

Installation Status Report (ISR) has been in use since 1996. Measures installation condition against Army-wide standards developed by HQDA functional proponents IAW Army regulations, policy and guidance. ISR Infrastructure (ISR-I) evaluates facility condition and adequacy. ISR Natural Infrastructure (ISR-NI) measures current and future installation capability. ISR Services (ISR-S) measures the quality and cost of Base Support services.


Installation Planning Board - NETCALL 2008-020 - (CAC login required)

Installation Planning Boards (IPB) at garrisons are a required activity. The IPB is "the key forum to obtain local consensus" on a variety of issues. Netcall 2008-020 confirms the requirement for garrisons to conduct IPBs, separate and distinct from the Real Property Planning Board (RPPB), affirms the importance of the IPB in Garrisons and further refines that guidance as to purpose and structure of the IPB and the activities supporting it. The IPB meets semi annually at a minimum to present the broad continuum of results and decisions of the numerous planning activities and functions enumerated above, to demonstrate how installation activities interrelate and contribute to the spectrum of support to the Mission and our Soldiers and Families and to communicate the Senior Commander's priorities and finally, to provide a final opportunity to ensure all significant inputs have been considered and synchronized.

ICE Memorandum

Interactive Customer Evaluation (ICE)

The ICE system is a web-based tool that collects feedback on services provided by various organizations throughout the Department of Defense (DoD). The ICE system allows customers to submit online comment cards to rate the service providers they have encountered at military installations and related facilities around the world. It is designed to improve customer service by allowing managers to monitor the satisfaction levels of services provided through reports and customer comments. ICE provides the following benefits:

  • Allows DoD customers to quickly and easily provide feedback to service provider managers
  • Gives leadership timely data on service quality
  • Allows managers to benchmark the performance of their service providers against other DoD organizations.
  • Encourages communication across organizations by comparing best practices to increase performance results.
  • Saves money

Continuous Improvement

Lean Six Sigma (LSS) is a process improvement methodology that focuses on improving speed, quality and cost of installation operation. LSS:

  • Identifies the value stream and eliminates waste as well as variation
  • Delivers accelerated business results
  • Engages, aligns and empowers employees
  • Focuses on the needs of the customer
  • Continuously improves processes in pursuit of perfection
  • Shortens process cycle time

Applying LSS to processes within installation operations means measuring process improvement opportunities, quantifying root causes of service failure, and applying tools to sustain long-term gains in speed, quality, and cost.


A high performing team that fosters a culture of execution and sustained continuous improvement.


PAIO will assist the Garrison Command Group and Directors to simplify the implementation of higher headquarters initiatives and to seek new ways to deliver base operations support services more effectively and efficiently.


In addition to the Army Values, the following serve as the PAIO Team’s guiding principles:

  • Do What's Right
  • Treat Others Well
  • Help Others to Succeed

ICE Comments

To comment on Plans, Analysis and Integration Office (PAIO) services, please click here. Interactive Customer Evaluations (ICE) are important to us. Help us, help you!

Page last updated Monday January 12th, 2015